Privacy & Data Protection

Your privacy is our priority. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and share your information.

Data Minimization

We only collect data that is necessary for our services

Purpose Limitation

Data is used only for specified, legitimate purposes

Transparency

Clear information about how we process your data

User Control

You have full control over your personal data

Your Privacy Rights

Under GDPR and other privacy regulations, you have specific rights regarding your personal data

Right to Access

You have the right to know what personal data we collect and how we use it

View your personal data
Understand data processing purposes
Access data retention periods
Request data portability

Right to Control

You have full control over your personal data and privacy settings

Modify your data
Update privacy preferences
Control data sharing
Manage consent settings

Right to Delete

You can request deletion of your personal data at any time

Request data deletion
Right to be forgotten
Secure data removal
Confirmation of deletion

Data Portability

Export your data in a machine-readable format

Download your data
Machine-readable format
Complete data export
Easy data migration

Data We Collect

We collect only the data necessary to provide our services and improve your experience.

Account Information

Data Types:

Email address
Name and contact details
Account preferences
Authentication credentials

Usage Data

Data Types:

Application usage patterns
Feature interactions
Performance metrics
Error logs and diagnostics

Infrastructure Data

Data Types:

System configurations
Monitoring data
Alert information
Operational metrics

Communication Data

Data Types:

Support communications
Feedback and surveys
Marketing preferences
Notification settings

Security Measures

We implement industry-leading security measures to protect your data.

Encryption

AES-256

All data encrypted in transit and at rest

Access Controls

Multi-Factor

Strict access controls and authentication

Data Residency

GDPR Compliant

Data stored in secure, compliant regions

Regular Audits

Quarterly

Regular security and privacy audits

Privacy by Design

We follow privacy by design principles, ensuring data protection is built into every aspect of our platform from the ground up.

Data Processing & Retention

Transparent information about how we process your data and our retention policies

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy.

Account data: Until account deletion
Usage data: 24 months maximum
Support data: 3 years for quality purposes
Legal compliance: As required by law

International Transfers

Your data may be transferred to and processed in countries outside your residence.

Adequacy decisions by EU Commission
Standard Contractual Clauses (SCCs)
Binding Corporate Rules (BCRs)
Certification schemes and codes of conduct